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Rogers v. The Webstaurant, Inc.

United States District Court, W.D. Kentucky, Owensboro Division

February 19, 2019

BRITTANY ROGERS, on Behalf of Herself and All Others Similarly-situated PLAINTIFFS
v.
THE WEBSTAURANT, INC. DEFENDANT

          MEMORANDUM AND OPINION ORDER

          JOSEPH H. MCKINLEY JR., DISTRICT JUDGE

         This matter is before the Court on Plaintiffs' Motion for the Issuance of a Supplemental Notice and to Extend or Re-Open the Joining Period. [DN 69]. Fully briefed, this matter is ripe for decision. For the following reason, the Plaintiffs' Motion is DENIED.

         I. Background

         On May 15, 2018, Plaintiff, Brittany Rogers, filed a civil action against Defendant, The Webstaurant Store, Inc. (“Webstaurant”), alleging that Webstaurant willfully engaged in the practice of not recording employees' time for work performed and failed to compensate Rogers and others similarly situated with appropriate payment for such work in excess of forty hours in a work week in violation of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 201 et seq. (Complaint ¶ 1.) This Court granted Plaintiffs' Motion for Conditional Certification on September 26, 2018 and set forth a Court-authorized notice. [DN 44]. Rogers' counsel sent the Court-authorized notice to the putative class by both certified mail and first-class mail, despite the order requiring delivery via only first-class mail. [DN 79-3].

         The notice informed the putative class of the pending collective action and outlined Plaintiffs' claims under the FLSA. [DN 44]. Further, the notice made clear that those employees of Webstaurant who executed a Waiver and Release form provided by Webstaurant were also permitted to join the action. [Id.]. Importantly, the notice also made clear that Webstaurant is prohibited by federal law from retaliating against a putative class member for exercising his or her right to join the litigation and that Webstaurant “confirmed that it will not take any retaliatory measures against any employees who join this lawsuit.” [Id.].

         On November 29, 2018, Webstaurant filed an emergency motion for a temporary restraining order to prohibit Rogers' counsel from engaging in unsolicited communications with putative class members outside of the Court's notice. [DN 58]. Therein, Webstaurant argued that Rogers' counsel was sending improper text messages to members of the putative class in Pennsylvania seeking face-to-face meetings. [Id. at 1-2]. As such, Webstaurant argued that the messages “pose a significant likelihood of misleading or coercing putative class members in sessions designed to recruit more individuals to join the action” and can further “be classified as an improper follow-up solicitation, which arguably breaches ethical and professional obligations and guidelines . . . .” [Id. at 2]. On December 7, 2018, the Court denied Webstaurant's motion for failure to submit evidence that the communications were coercive, misleading, or abusive. [DN 67]. Additionally, the Court noted that it was not persuaded that the communications constituted unauthorized reminders or a usurpation of the Court's authority to guide the notice process. [Id.].

         Rogers filed the instant motion on December 12, 2018, days before the conclusion of the notice period. [DN 69]. In the motion, Rogers argues that Webstaurant's behavior in the weeks following distribution of the original notice warrants the issuance of a supplemental notice along with a new or extended notice period. [Id. at 1]. Specifically, Rogers accuses Webstaurant of engaging “in a campaign of deception and intimidation directed at preventing its current employees from joining this collective action, creating an environment of fear of retaliation amongst its current employees.” [Id.]. Webstaurant responded that the motion was based on “unsubstantiated and unspecified” fears of retaliation by unidentified individuals and that it was motivated by the low No. of opt-ins received since the notice issued. [DN 74]. The opt-in period is now closed and there are presently twenty-five members of this collective action.

         The evidence currently before the Court as to Webstaurant's intimidation of employees is twofold. The first pieces of evidence are competing declarations submitted by both parties related to an allegedly intimidation-ridden conversation-Plaintiffs submitted the declaration of Elsa Stephens, a former Customer Solutions Specialist, and Defendant submitted the declaration of Cleo Silva, a current Customer Solutions Team Leader. [DN 63-1, 74-2]. The second evidentiary offering is a declaration and accompanying unauthenticated text messages from a former employee who opted in to this collective action, Matthew Koch. [DN 63-5]. The motion will be resolved based on these submissions.

         II. Standard of Review

          “The purpose of notice is simply to inform potential class members of their rights. Once they receive that information, it is their responsibility to act as they see fit.” Wlotkowski v. Mich. Bell Tel. Co., 267 F.R.D. 213, 220 (E.D. Mich. 2010) (internal quotation marks omitted). The Court may supervise the notice process, but in doing so “must take care to avoid even the appearance of judicial endorsement of the merits of the action.” Hoffman-La Roche Inc. v. Sperling, 493 U.S. 165, 174 (1989). To avoid any appearance of judicial endorsement, courts narrowly tailor notice to be given in specific mediums, with prescribed language, and distributed only to the extent necessary to inform the putative class. See Tassy v. Lindsay Entm't Enters., No. 3:16-CV-00077, 2017 WL 938326, at *5 (W.D. Ky. Mar. 9, 2017) (discussing how duplicative notices pose a risk of encouraging absent class members to join the suit or showing approval of the suit on its merits, as well as the presumption of adequacy of first-class mail notice which must be rebutted prior to additional notice). Further, “[c]ourts generally approve only a single method for notification unless there is a reason to believe that method is ineffective.” Fenley v. Wood Grp. Mustang, Inc., 170 F.Supp.3d 1063, 1074 (S.D. Ohio 2016) (citing Wolfram v. PHH Corp., No. 1:12-CV-599, 2012 WL 6676778, at *4 (S.D. Ohio Dec. 21, 2012)).

         Sixth Circuit cases addressing re-opening or extending the FLSA notice period are scarce. The cases in this circuit and those from other courts nationwide that address the issue, or one similar, tend to disfavor re-opening the notice period unless significant and severe circumstances so warrant. See Potts v. Nashville Limo & Transp., LLC, No. 3:14-CV-1412, 2016 WL 1622015 (M.D. Tenn. Apr. 19, 2016) (re-opening the notice period based in part on “clear evidence” of the employer's attempted retaliation against an employee if he remained a claimant in the lawsuit); Lewis v. Southeast Commercial. Cleaning, LLC, No. 14-CV-00003, 2015 WL 5697219 (E.D. La. Sept. 28, 2015) (denying a motion to re-open and extend the opt-in period because plaintiffs failed to identify a single prospective claimant who wished to opt-in but was unable to do so); Velasque-Monterrosa v. Mi Casita Restaurants, No. 5:14-CV-448, 2016 WL 7429200 (E.D. N.C. Sept. 30, 2016) (noting that courts may reopen a notice period upon proper showings of misconduct).

         III. Discussion

         Despite the vast No. of arguments advanced by both parties, the motion before the Court requires resolution of a singular issue-whether the circumstances in this case are severe enough to warrant re-opening the notice period and the issuance of a new, revised notice to the putative class. As previously stated, two pieces of evidence are currently before the Court as to this issue- contradictory declarations concerning a conversation between Customer Solutions Specialists and their Team Leader and a declaration by a former employee with attached unauthenticated text messages. [DN 63-1, 74-2, 63-5]. This showing is insufficient to persuade the Court that Webstaurant engaged in the kind of severe misconduct which would warrant allowing Rogers' to recast the nets through the re-opening of the notice period and the issuance of a supplemental notice.

         Looking first at the conflicting declarations, Rogers relies on the sworn statement of Ms. Elsa Stephens, a former Customer Solutions Specialist, to support her allegation of misconduct on Webstaurant's behalf. The declaration states, in part, that Ms. Stephens' team leader overheard her discussing the collective action with a coworker and informed them that Webstaurant could see who joined the lawsuit. [DN 63-1 ¶ 4-5]. In response, Webstaurant submitted the sworn statement of Ms. Cleo Silva, the team leader alleged to have made that statement. [DN 74-2]. Ms. Silva's declaration directly contradicts that of Ms. Stephens-Ms. Silva maintains that she “never had any interaction or communication with Ms. Stephens regarding the Notice, joining plaintiffs, or any aspect of the pending litigation.” [Id. ΒΆ 6]. At best, Rogers presents a ...


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